IT Support

Is calling your IT company a waste of time?

Are the support techs unable to resolve your issue?
Are the technicians slow to respond to you?
Do you get a jargon-free explanation?
Is the communication clear and timely?
Do your employees seem to google answers instead of calling IT support?

Significant Business Risk

Organizations rely on technology. People use the technology to complete transactions. When something disrupts the ability to use technology, business stops, and productivity plummets.

The soft costs of lost productivity are real costs. Technology frustration is a distraction impacting customer service and job satisfaction. If your employees are not confident the tech guys can help them, they won't call support. If they're using 'Google' to find the answers, you need a better support team!

Reduce Business Risk

Technology is complex. When you partner with TriQuest, you hire a team of specialists with knowledge in the technical areas you rely on to ensure optimal performance and support.

Whether it’s a simple password reset or a complex software issue that requires investigation, our support techs are always ready to help. Our monitoring and proactive approach resolves issues in the background, before these issues interrupt work. When something does go awry, we’ll fix it quickly—and fix it correctly.

The Result

Our experienced technicians will feel like part of your team! We know you. We know your technical environment.
Enhanced security protects your business from cyber threats and data breaches.
Minimized Downtime: Ensure your IT systems are always up and running, reducing operational interruptions.
Trust in your IT support. Confidence technical issues are resolved
Compliance Assurance: Stay compliant with industry regulations and standards, avoiding legal risks.
Monitoring: 24x7 monitoring your systems notify us of potential issues in advance.
Fast response: Live answer support desk, effortless issue reporting tool; it's like we're in your office!

Specializing in...

Monitoring

24x7 monitoring systems alert us of trouble.

Fast Response

Live answer support desk, awesome portal, it's like we're in the office!

Patch Management

Preventative Maintenance to keep the bugs away.

What Our Clients Say

When unexpected issues or emergencies arise, you can count on TriQuest.

Before choosing which firm will manage your IT, you need to first understand what’s important to you. It could be cost, service, size of the firm, or support. Since choosing TriQuest, one of the biggest benefits we’ve seen is their RESPONSIVE SUPPORT DESK, which I can call whenever I need assistance or when unexpected issues occur.

TriQuest’s executive management team is very responsive—especially when an emergency such as a hack happens—responses are timely, expectations are set and managed appropriately, and everything goes according to the timetable.

We knew what was important to us in making our decision. TriQuest has definitely met all those expectations.