We Provide IT
TriQuest delivers experienced recommendations to achieve customer-specific results.
We advise on topics such as zero-based budgeting, software selection, security, and technology assessments.
TriQuest recommends reliable technology that meets the customer’s requirements.
We deploy the technology on-time and on-budget. Certified technicians set up everything correctly and document the configuration.
TriQuest diligently monitors the customer’s technology, maximizing system uptime.
We keep things running as expected and resolve incidents quickly. Knowledgeable technicians fulfill support desk requests in a satisfactory manner.
TriQuest is committed to building and maintaining reliable IT systems.
Reliability, like trust, is built bit by bit.
Modern organizations use a number of technologies that work together in a system that is only as strong as its weakest link. When technology isn’t working as expected, locating and resolving the root cause improves reliability.
Fixing the issue at hand with an eye towards future needs increases the lifetime benefit of the investment. This focus on problem resolution and future-proof planning improves IT incrementally.
The end result is reliable IT.
Change is constant. Competition, budget constraints, new technology advancements, growth opportunities, and compliance requirements are just a few of the events that drive change. Partnering with an experienced IT service company ensures experienced advice is available when requested. TriQuest’s experienced team works with customers to understand the required results and develop a path to accomplish them.
- Zero-Based Budgeting
- Goal Planning
- Procurement (what and when to buy)
- Contract Negotiation
- Capacity Planning
- Vendor Selection
- Business Process Automation
- ITILv3 Process
- Compliance Assurance
- Backup Archiving & Record Retention
- Disaster Recovery Planning & Testing
- PCI, HIPAA, SEC
- Risk Mitigation
- Approved Computer Use Policy
- Next Generation Firewall
- Intrusion Detection & Prevention
- End Point Protection
- Remote Access & VPN
- Benchmark Assessment
- Compliance Review
- Employee Learning Programs
- Metrics / Survey
- Desktop & Server Virtualization
- Server Virtualization: VMware & Hyper-V
- Desktop Virtualization
- Campus Wireless
- Network Improvement
- VOIP Telephony
- Cloud Solutions: Office 365 & Azure
- Remote Access & VPN
- Whiteboards & Projectors
- Office Relocation
- Insurance Reports
- Warranty Renewal
- Secure Destruction of Retired Equipment
- Application License Compliance
- Dependency Maps
- Third party Support Contracts
- Support Requirements
Supporting IT requires excellence in three areas: incident response, request fulfillment, and finding permanent solutions to recurring problems.
Effective IT support keeps the organization’s technology running reliably. TriQuest’s technicians use the scientific method to seek the root cause of the problem and then solve it.
- Incident Response
- Request Fulfillment
- Problem Resolution
- Access Control
- Critical Support Hotline
- Networking Devices
- Cloud Services
- Business Critical Applications
- Maintenance at Planned Intervals
- Firmware Updates
- Application & Security Updates
- Verify Configuration Documentation
- Performance Tuning